Frequently Asked Questions

We buy gold, silver and platinum jewelry, dental gold, nuggets, silverware, coins, bullion, diamonds and more. If you’re unsure about an item or it’s broken/damaged, bring it in and check its value with our friendly staff.

So simple! Just find your nearest Canada Gold location, make an appointment or walk right in without one. Our trained staff will test and weigh your gold and other precious metals in front of you, issue a receipt and pay on the spot. The process only takes about 15-30 minutes. We also offer a FREE secure mail-in option. Click here to fill out your mailing address, and we will send you an insured GoldPack, with tracking included. 

Yes. By law, you must be at least 18 years of age and present one of the following: Driver’s License, Passport, Provincial ID, Citizenship, Indian Status Certificate, or Provincial Residence Card. At Canada Gold, we respect your privacy and share your information only as required by law. Your privacy is extremely important to us and we do all we can to earn and protect that trust. Note: Stolen merchandise will never be considered. We will notify the police if we believe you are attempting to sell stolen goods. We keep detailed records of all transactions. You will be required to sign a form stating you are the lawful owner of the items you are selling, and that they are neither stolen nor the proceeds of crime.

To ensure you are getting the best price possible, Canada Gold has a 120% best price guarantee. If you find a price higher than ours, bring in the written estimate (on the same day), and we will beat it by 20% of the difference. After covering our refining, assay, and financing charges, our profit margin is very small–which means more money in your pocket.

Solid gold is usually stamped with the purity, and gold-plated items are stamped “GP”, “KP”, “HGE”, “RGP”, “GE”, or “GF”. Unfortunately we are unable to buy gold plated items as they contain very little gold.

Gold, silver and platinum are non-magnetic. Many gold-plated items have a core of nickel or iron, which is magnetic. Therefore a magnet can be used to determine if your item is nickel or iron, with a thin plating of gold. Please note: Some gold-plated items contain a brass core, which is not magnetic.

Yes, however diamonds are the only gemstones we purchase. All Canada Gold stores will buy diamonds under .25 carats. For diamond larger than 0.25 carats, most of our stores have a gemologist on site, who is able to provide a free, no-obligation assessment and purchase offer.  If you would like to sell your gold but keep your gemstones, we will remove and return them to you.

Yes.  We sell gold and silver bullion at excellent market prices from our local stores.  We also sell vintage fine jewellery and treasures at 100ways.com.  

By specializing in precious metals, we are able to offer much higher payouts than pawn shops. We specialize in precious metals, and this enables us to offer the best rates. We can tell you how much your gold is worth with more than 99.5% accuracy. Our expertly-trained staff and gold testing equipment offer us the confidence to pay out the highest prices in the industry.

Unfortunately, the gold buying industry is a popular target for con artists (both buying and selling gold). Be wary of any gold buyer who offers unreasonably high prices online or over the phone. If a gold buyer is insistent on concealing their testing methods or payout procedure you should approach their business with caution.